AI-Driven Chat and Ticket Management

RapidBee’s AI-powered chatbots deliver instant responses to employee queries regarding job roles, benefits, policies, and more. The platform automates ticket management, escalating issues to human agents when needed, ensuring seamless support. This AI-driven assistance not only improves response times but also enhances overall employee satisfaction by providing accurate and timely information.
AI Driven chat
  • Instant Responses: Provide real-time answers to common employee inquiries.
  • Ticket Escalation: Automatically route complex issues to human agents.
  • Multichannel Support: Manage queries from various sources like SMS, email, and forms.
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HR and Safety

HR Asset Library

Centralize all your HR documentation in one easily accessible location. RapidBee’s HR Asset Library allows employees to view and fill out forms directly within the platform, eliminating the need for external downloads. This feature ensures that all critical documents, such as policies and guidelines, are always up-to-date and readily available.
  • Centralized Access: Store all HR-related documents, policies, and forms in one place.
  • No Download Required: Employees can interact with documents directly within the platform.
  • Easy Access: Simplifies the retrieval and management of essential resources.
Centralised access

Digital Forms and Automation

Automate the generation, distribution, and signing of essential HR documents such as offer letters, compliance forms, and more. RapidBee streamlines the entire document management process by converting PDFs and Word documents into fillable, signable forms without the need for coding. This automation reduces manual effort and ensures that all necessary paperwork is completed accurately and on time.
  • Automated Document Management: Create, distribute, and sign documents digitally.
  • No-Code Form Conversion: Convert traditional documents into digital forms without coding and connect them with process journeys.
  • Journey Integration: Automatically trigger journeys upon form submission.
Digital Forms
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Employee Journeys

Tailor every step of your employee’s journey to match your organization’s specific needs and culture. Whether it’s onboarding, training, or offboarding, RapidBee allows HR teams to customize each journey, ensuring a consistent and engaging experience for employees from their first day to their last.
  • Customizable Onboarding: Create personalized onboarding experiences that resonate with your company’s culture.
  • Automated Workflows: Seamlessly connect all stakeholders and processes across the employee lifecycle.
  • Tracking and Alerts: Monitor progress and receive alerts for any delays or required actions.
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DataStores

RapidBee’s fully customizable DataStores empower HR teams to organize and manage data efficiently. With the ability to create unlimited custom fields, forms, and rules, DataStores can be tailored to meet the specific data management needs of your organization, whether it’s tracking employee performance, managing compliance, or organizing training schedules.
  • Customizable Fields and Forms: Tailor DataStores to fit your organization’s unique data needs.
  • Rule-Based Management: Apply rules to automate data management tasks.
  • Scalable Data Management: Adapt DataStores as your organization grows and evolves.
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Automations

Ensure nothing falls through the cracks with RapidBee’s automation system. This feature is perfect for managing certification renewals, compliance checks, and other critical tasks that require timely action. By tying reminders to specific data points, such as certification expiration dates, RapidBee helps maintain compliance and reduces the risk of missed deadlines.
  • Automated Alerts: Receive timely reminders for important tasks.
  • Certification Tracking: Manage renewals and retraining schedules effortlessly.
  • Compliance Assurance: Keep your organization aligned with regulatory requirements.